I’m finishing for the evening now, but before I go I promised to let you know how I got on with the 30 new tasks from yesterday which weren’t actioned that same day.
I completed 24 of them today, leaving 6 still outstanding.
That means that of the 66 new tasks put into the system yesterday, 55 per cent were done on the same day, 36 per cent were done the next day, and 9 per cent are taking longer.
By my calculations that means that the average time to action each item is less than one day (bearing in mind that some items come in late in the day, and some get actioned early in the day).
Not bad!